CHIEF OPERATIONS OFFICER FOR THE SUPPLIER PARK DEVELOPMENT COMPANY (SOC) LTD TRADING AS AIDC, ROSSLYN/SATELLITE SITES, GAUTENG

2nd Line Manager               Board of Directors

(2ND LEVEL)

1^ST Line Manager                 CEO

(1ST LEVEL)

POSITION                             Chief Operating Officer

Subordinate

(1ST LEVEL)                        Facilities Maintenance Management Department ; Business Support Services; ICT; SHEQ Manager and PA to

Executive Manager.

SUBORDINATE

(2ND LEVEL)

Please provide job titles of subordinates and total number of employees per job title (organogram can be inserted)

short description under each heading/output)

·                Analyse the industry and public sector to determine the future trends, strategic direction and project operational strategy.

·                Develop the company strategy and roadmap in conjunction with CEO and Board

·                Communicate and narrate Divisional roadmaps to determine the project operational direction and ensure Project Growth and Performance

·                Support the development of a business plan and all subsequent business processes which satisfies the various requirements of all stakeholders

·                Coordinate all project activities across the Departments.

·                Implement the Strategy and Roadmap in accordance with the

Delegation of Authority and the planning document, and the allocated time frames

·                Identify the relevant role players in accordance with project requirements and dependencies:

·       Automotive Industry Stakeholders

·       National and Local Government

·       Regulatory Authorities

·       Business Partners

·       Operating departments

·                Facilitate meetings with the role players to discuss the roles and responsibilities and possible areas of cooperation, improvement and conflict.

·                Obtain mutual agreement on the resolution of issues, meetings

required and the delivery of inter-dependent outputs and results.

short description under each heading/output)

·                Monitor the performance of all relevant role players continuously to ensure that the agreements and other obligations are honoured.

·                Inform the relevant role players of the outcomes, deviations and actions required.

·                Maintain and develop relationships.

·                Maintain a database of role players.

·                Analyse the business/project plans to determine the financial requirements.

·                Consult the business/project plans to determine requirements in terms of expenditure.

·                Approve budget and communicate the figures to each department.

·                Implement and monitor the expenditure against the budget and ensure that spending occurs within the budgetary restrictions, procedures and delegated authority

·                Analyse monthly reports indicating:

·     Monthly revenue targets and expenditure

·     Variance in terms of budgeted and actual figures

·     Savings achieved or budget overspent

·     Year to date figures

·                Office layout plan

·                Offices Lease agreement renewals, with renegotiations – also for Ford IC

·                Ensure timely renewals

·                Claims processing

·                Approval of invoices

·                Business process improvement recommendations

·                Manage the Divisional Risk in line with company risk management process

·                Business process improvement recommendations

·                Plan, direct and co-ordinate the operations of the departments

·                Ensure high quality project delivery as per agreed business plan

·                Chair the company-wide projects review meeting

·                Ensure operating efficiency

·                Establish and maintain controls

·                Ensure compliance with policies and procedures

·                Review project performance data to monitor and measure productivity, goal progress and activity levels

·                Represent the division and AIDC to strategic stakeholders;

·                Identify problems, develop alternatives and recommend courses of action

·                Monitors Compliance to Government regulations and implements appropriate actions, including shut down where necessary;

·                Manages the Occupation Certificate Processes for the various sites;

·                Monitors and manages non-financial corporate targets for the division;

·                Ensure the development and facilities planning of the supply park.

·                Drive opportunities, initiatives and development plans for the supply park within agreed formats and times lines;

·                Infrastructure development and maintenance accountability;

·                Environmental and ISO/QMS accountability;

·                Ensures activities meet with and integrate with organisational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care.

Manages the company’s assets, consumables, maintenance and cleaning, green area, board rooms, security

·                Represents AIDC on tenant forums, QMS, EHS, etc.

·                Schedule maintenance and planning for all infrastructure and facilities;

·                ICT function accountability; by establishing and maintains appropriate systems for measuring necessary aspects of ICT Systems and Facilities;

·                Business Support Services accountability (conferencing services, etc.);

·                Security services accountability and risk management;

·                Business process improvement recommendations;

·                Ensures high quality service delivery as per agreed business plan and SLA’s;

·                Represents the organisation to strategic stakeholders;

·                Identifies problems, develops alternatives and recommend courses of action.

·                Manages and maintains all Non-financial reporting and Economic Impact Reports

·                Responsible for reviewing, identifying corrective actions, and providing input for:

§     Annual report

§     Monthly management reports

§     Quarterly reports

·                Concept Development

·      Research and International Benchmarking

·                Key Account Management and Stakeholder Engagement

·                Project Design and Plan

·                Project enablement (finance)

·                Project Execution

·                Manage employees as appropriate within the division to optimise business performance and the underwriting service to customers;

·                Time, expense and leave approvals;

·                Ensure staff have the required skills and experience to execute their tasks;

·                Conduct Performance Planning Sessions;

·                Compile the Performance Management documentation in collaboration with the staff member in terms of:

·      Job Profile requirements

·      Strategic Performance Objectives

·      Key Performance Areas

·      Personal Development Plan;

·                Track and monitor performance in accordance with policies and procedures and performance planning documentation;

·                Continuously provide feedback and coaching to ensure that the staff member/s performs at optimum productivity level;

·                Conduct performance reviews in accordance with policies and procedures and take corrective actions where necessary;

·                Appraise performance at the end of each performance period in accordance with policies and procedures;

·                Provide feedback to the relevant role players;

·                Fosters a corporate culture that promotes ethical practices, integrity and a positive work climate, enabling the Company to attract, retain and motivate a diverse group of quality employees.

Formal Education

·        Business Management Qualification desirable

Technical/

Legal Certification

·           Government Certificate of Competency in Built Environment

·           Professional body membership

Experience

·        Experience in Facilities Development and Planning; Facilities Maintenance; Business Support Services, SHEQ and ICT an advantage

·        Executive or senior-level management experience in a results-oriented and fast-paced environment;

·        Experienced in strategic and financial planning, administrative and operations management;

·        Skilled in driving the organisation’s service delivery programmes;

·        Practical Knowledge and experience of the automotive industry is essential;

·        Substantial    knowledge    of    laws    related    to    the    built    and    ICT environments, legal codes, precedents and government regulations;

·        Knowledge    of    process    optimisation,    integration    and    continuous improvement;

·        Knowledge of project management, corporate governance, business controls and corporate reporting up to Board level.

Competencies